At DeepTech Computers, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help. Please review our return policy below:

1. Eligibility:

  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Returns must be initiated within 30 days from the date of delivery.
  • Security seal on the PC/Laptop must not be tampered with.

2. Non-Returnable Items:

Certain items are not eligible for return, including:

  • Downloadable software products.
  • Items damaged due to misuse, abuse, or negligence.
  • Items that are missing accessories or parts.

3. Return Process:

  • To initiate a return, please contact our customer service team through eBay messages. Once your return request is approved, we will provide you with a return authorization number (RMA) and instructions on how to proceed.
  • Please ensure that the item is securely packaged for return shipping.

4. Refund or Exchange:

  • Upon receipt of the returned item, we will inspect it and notify you of the status of your refund or exchange.
  • If your return is approved, we will initiate a refund to your original method of payment or offer an exchange for a replacement item.
  • Please note that shipping costs are non-refundable, and return shipping fees may apply unless the return is due to an error on our part.

5. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue promptly.

6. Exceptions:

  • Our return policy may be subject to exceptions for certain products or under special circumstances. Please contact us for more information.

7. Final Sale Items:

  • Items marked as "final sale" are not eligible for return or exchange.

8. Refund Processing Time:

  • Refunds may take 3 business days to process after the returned item is received.

9. Contact Us:

  • If you have any questions about our return policy, please contact us through +00447886880724

By making a purchase from DeepTech Computers, you agree to abide by the terms of this return policy.

DeepTech Computers reserves the right to amend this return policy at any time without prior notice.